Policies
Shipping Information
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information as soon as your order ships.
Domestic Shipping (US)
- Standard (3–7 business days): $7.99
- Expedited (2–3 business days): $14.99
- Free standard shipping on orders over $100
International Shipping
We currently ship to Canada and the United Kingdom. Rates are calculated at checkout based on destination and weight. International orders typically arrive in 7–14 business days.
Customers are responsible for any customs fees or import duties.
Order Tracking
Once shipped, you'll receive a tracking link via email. You can also track your order anytime through the Track Order page using your order ID and email.
Lost or Damaged Packages
If your order arrives damaged or never arrives, please contact us at support@navyrosebeauty.com within 7 days. We'll make it right.